Autotask
Dxfferent presents:
The MSP journey
Take your MSP to the next level with the Dxfferent MSP Journey. We take a birds-eye view of your business to help your business become the MSP it deserves to be.
Trusted by 150+ MSPs
Will you take on the
challenge?
We help you take your MSP to the highest level! More Automation, more Recurring Revenue, more Profit, happier customers and employees! With a clear game plan and achievable goals, we take you step-by-step from where you are, to where you want to be. As a guide, we’re always there for you with any questions you may have. Will you take on the challenge?
Data driven
GRC
Positioning
Technology
Portfolio
Blueprint
Organization
Identity
The core elements
we guide you in
Dreams are wonderful, but we like to make them concrete. Because a plan is just a dream with a deadline. We set goals with you for the next three years, complete with concrete actions for the first period.
Identity
Does everyone in the organization know your mission and do they work toward it?
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Mission
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Vision
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Strategy
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Culture
Step 1: Intake
Where are you now?
We start with an elaborate assessment of your current situation. We then discuss the results in a meeting to determine where you are now and where you want to be. In order to take your organization to the next level, we have to start with the weakest link.
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Take stock of the current state of your MSP
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Determine your business maturity
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In-depth one-on-one sessions to determine focus
Step 2: Results
How does your MSP score?
Taking a critical look into all facets of your business will help you determine what needs to be done to achieve your goals. Whether you want to tackle your weaknesses or bolster your strengths, with a guide who has gone through this over 100 times, you can get it done!
After the assessment, you will know:
You will have a full picture of what your MSP needs to work on most, and what it does well. You will be able to identify the current bottlenecks to growth. We can work with you every step of the way towards your dream MSP.
Step 3: Vision
What is your dream company?
All decisions about your business start with your vision. What does your ideal company look like? Together we determine your wishes, strategy and ambition. Together with us you create the culture you and your team can be proud of. This forms the basis of everything we accomplish together.
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Concretize your mission and vision
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Establish your company culture
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What is your Ideal customer?
Step 4: Gameplan
GOALS & STRATEGY
Dreams are wonderful, but we like to make them concrete. Because a plan is just a dream with a deadline. We set goals with you for the next three years, complete with concrete actions for the first period.
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Realistic goals for the next three years with a strategy to achieve them
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Concrete actions for the immediate term towards your goals
Step 5: Launch
TAKE THE FIRST STEP
Time to convert words into action. We create a clear, step-by-step plan. We set goals, subgoals and KPIs. These are made to be achievable and realistic, to get you from where you are to where you want to be.
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Kickoff with project team
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Internal communication to stakeholders within your organization
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Set meeting dates, open communication channels
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Assign responsibilities, between you and us. It’s a team effort!
Step 6: Execution
FROM VISION TO REALITY
Our collaboration will be on a regular basis with clear lines of communication. Throughout this journey, you will always have a guide by your side to answer any questions regarding this journey we’ve undertaken together.
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Bi-weekly Teams sessions to assess progress
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Work is done in sprints, progress is tracked on a planning board
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Continuous evaluation and adjustment
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Unlimited questions on Teams DM, always a guide by your side
We take a look at the core elements of your business
We do an in-depth assessment of your MSP to help you visualise what elements to improve. Your weakest areas may be holding you back, your strong areas can be your unique selling points. Once we know what we want to improve, we create a plan of action and get to work!
We determine your
maturity level
For each core element, we determine where you are on the MSP maturity scale. Together, we use this score to form a plan of action allowing you to elevate your MSP to the next level.”
The Gameplan
A clear path to success,
tailored to your MSP and your goals
Based on the MSP assessment, we create a custom roadmap for you like the example below. With GaaS, we can guide you every step of the way.
Testimonials
Ready for the
next level?
We help MSPs elevate their service and profitability. We do this by optimising processes, simplifying the MSP offering and implementing Autotask
(and other tools).